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Using the data badge scanner to quickly add an appliance

Take a photo of a gas appliance's data badge and the app fills in the make, model, serial number and GC number for you.

Written by Product Team

The data badge scanner is available on the Pro plan, in the iOS and Android apps.

There are two ways to fill in an appliance's details from your phone's camera:

  • Scan data badge reads the whole badge from a photo and fills in the make, model, serial number and GC number in one go.

  • The serial number scanner fills in just the serial number, using a live camera view. It's handy when you only need the serial number, or want to add it on its own.

Scan the data badge

  1. Add or edit a gas appliance. You can do this from the job address, or from the appliance details inside a gas record.
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  2. Tap Scan data badge at the top of the appliance details.
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  3. Choose Camera to take a photo of the badge, or Library to pick a photo from your camera roll.
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  4. If you're using the camera, line the badge up inside the box and tap the shutter button. Use the torch button if the badge is in a dark cupboard.
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  5. The app reads the badge and shows you the Check the details screen with the make, model, serial number and GC number it found.
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  6. Check each value and change anything that isn't right.
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  7. Tap Add details to put them into the appliance form, then tap Save.

Note: nothing is added to the appliance until you've checked the details and tapped Add details, and nothing is saved until you tap Save.

Good to know:

  • If the app can't read one of the details, that field is left empty for you to fill in.

  • If it can't read the badge at all, you'll see a Could not read the badge screen with some tips. You can try again or enter the details by hand.

  • If the appliance already has details and the photo finds something different, the app asks before replacing them. Tap Keep mine to leave them as they are, or Replace to use the new ones.

  • You'll need a signal, as the photo is read online.

  • It works on gas appliances for now. Oil appliances and heat pumps aren't covered yet.

Scan just the serial number

If you only need the serial number, you can scan it on its own.

  1. Add or edit a gas appliance.
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  2. Tap the scanner icon in the Serial No field.
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  3. Point your camera at the serial number on the appliance. The app scans it from the live camera view and fills in the Serial No field for you.
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  4. Check the serial number, then tap Save.

Need Help?

If you have any questions about the data badge scanner, get in touch with our support team:

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