Option #1: ✉️ Send them a letter
It is possible to generate a reminder letter for your customer via the software, here's how you can do it:
Navigate to the "Job Addresses" Section
In the top navigation bar, locate and click on "Job Addresses".
Locate Customers Job Address
Locate the job address by either scrolling or searching and open it up
Select letter type
Select the appropriate letter type for that job address.
Download or Print
You can either download the letter to print it later or print it immediately. Once printed, place it in an envelope, affix a stamp, and send it.
Option #2: 📱 Set up automatic SMS text reminders
If you have a contact number, the software supports the use of text messaging. These are sent automatically in the same way emails are.
For detailed instructions on how to do this, please see our article: How Do I Setup SMS Reminders?
Option #3: 📞 Give them a call
If you have their phone number, this may be the simplest and easiest option for you.