Option #1: ✉️ Send them a letter
It is possible to generate those helpful reminder emails as a letter for this very situation.
- Locate and open your customers Job Address.
- Under the details, click on the "Customer Reminder Letter" button.
- You can then print the PDF that is shown.
- Fold the paper, pop it in an envelope and give it a stamp.
Note: Our software isn't quite advanced enough to post this for you.
Option #2: 📱 Set up automatic SMS text reminders
If you have a contact number, the software supports the use of text messaging. These are sent automatically in the same way emails are.
There is already a whole page on how to do this. I'll just leave a link here for you.
How Do I Setup SMS Reminders?
Option #3: 📞 Give them a call
Call me old fashioned, but sometimes picking up the phone is the easiest option.