The Web Portal

  1. Log into the website here and go to the Gas Engineer Software Subscription Details page.

  2. Select "Manage Subscription, Payment Details and View Invoices".

This will open a small window where you can update your payment method.

Call us

We can update your card details over the phone. We will ask for your email address to find you on the system, so please have this information to hand.

You can call us on: 📞020 7129 7058

We can send you an email with a secure link to allow you to update your card details.

You can request this link by:

📧 emailing us at support@swfy.co.uk


📞 calling us on 020 7129 7058

💻 messaging us through the software itself

Downloading your invoices

If you've missed one of your payment invoices for the software, and need it for your records, don't worry. It's a quick and easy process to find all of your invoices in a downloadable format via the Gas Engineer Software Subscription Details page.

  1. Log into the website here and go to the Gas Engineer Software Subscription Details

  2. Select "Manage Subscription, Payment Details and View Invoices".

  3. Select "Billing History", highlighted on the screenshot below:

  4. You will now have access to a list containing every payment invoice we have ever issued to you. Select "Download" next to any of these invoices that you require.

  5. This will download the invoice in a .PDF format.

If you have any issues with this process, or any questions, please contact us via the details presented above. We are more than happy to help you!

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