Support

Lost, Forgotten and Changing Passwords

A recommended workflow for sole traders to take on to use the software to its full potential.

There are three ways for you to update your payment method. We'll go through them, and how to download your invoices here.

How to set up and cancel your subscription - also containing advice on downloading your invoices.

Add your company logo to make sure that your records stand out.

The ability to change your users rights is only available to those subscribed to the Growth Plan.

How to add or update an engineer's information from the website or on the app.

Whether you are replacing a user, removing or deleting them - read on to see your options.

Spend a little time adding this information, as it will appear on records, reminder emails and many other functions available within GES

Make the most of the automated emails that Gas Engineer Software provides.

Book, track and manage events via the built-in calendar.

How to end your GES subscription if you feel you no longer need the software.

How to Delete your account & data from our system

Advanced roles & permissions gives you much greater flexibility and control over your business and its data.

From user management and billing to customising the software

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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