Managing Account/User Settings

From user management and billing to customising the software

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12 articles in this collection
Written by Michael Porteous

Lost, Forgotten and Changing Passwords

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Written by Michael Porteous
Updated over a week ago

How to Update Your Payment Details

There are three ways for you to update your payment method.
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Written by Michael Porteous
Updated over a week ago

How to Edit Your Gas Engineer Software Subscription

Be in control of your subscription plan. Make changes to suit your needs, as well as download your invoices.
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Written by Michael Porteous
Updated over a week ago

Upload My Logo

Add a company logo to make your certificates stand out.
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Written by Michael Porteous
Updated over a week ago

How to Add an Additional User?

Adding an Engineer via the web portal
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Written by Michael Porteous
Updated this week

Adding or Updating Engineer Info

Add or update an engineer's information from the website or on the app.
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Written by Michael Porteous
Updated over a week ago

How Do I Change an Existing Users Rights?

The ability to change your users rights is only available to those subscribed to the Growth Plan.
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Written by Michael Porteous
Updated over a week ago

How to Remove an Old User

Whether you are replacing a user, removing or deleting them - read on to see your options.
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Written by Michael Porteous
Updated over a week ago

Adding or Updating Company Info

Spend a little time getting this information added as this is what will appear on your certificates created by the software.
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Written by Michael Porteous
Updated over a week ago

How Can I Personalise Emails?

Make the most of the automated emails that Gas Engineer Software provides.
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Written by Michael Porteous
Updated over a week ago

How to Get the Most out of Your Calendar

Book, track and manage jobs via the built-in calendar.
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Written by Michael Porteous
Updated over a week ago

How do I cancel my subscription?

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Written by Michael Porteous
Updated over a week ago