Help & Support

Lost, Forgotten and Changing Passwords

A recommended workflow for sole traders to take on to use the software to its full potential.

How to Use the Software as a Sole Trader

There are three ways for you to update your payment method. We'll go through them, and how to download your invoices here.

How to Update Your Payment Details and Download your Invoices.

How to set up and cancel your subscription - also containing advice on downloading your invoices.

How to Edit Your Gas Engineer Software Subscription

Add your company logo to make sure that your records stand out.

Upload My Logo

The ability to change your users rights is only available to those subscribed to the Growth Plan.

How Do I Change an Existing Users Rights?

How to add or update an engineer's information from the website or on the app.

Adding or Updating Engineer Info

Whether you are replacing a user, removing or deleting them - read on to see your options.

How to Remove an Old User

Spend a little time adding this information, as it will appear on records, reminder emails and many other functions available within GES

Adding or Updating Company Info

Make the most of the automated emails that Gas Engineer Software provides.

How Can I Personalise Emails?

Book, track and manage events via the built-in calendar.

How to Get the Most out of Your Calendar

How to end your GES subscription if you feel you no longer need the software.

How Do I Cancel My Subscription?

How to Delete your account & data from our system

Delete your Account

Advanced roles & permissions gives you much greater flexibility and control over your business and its data.

Advanced Roles & Permissions: Keeping Your Business Data Secure

Aron Washer

Product Team

From user management and billing to customising the software

Managing Account/User Settings

Our Blog

Contact Us

Status Page

Find answers and get help from Intercom Support and Community Experts

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