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Lost, Forgotten and Changing Passwords
Lost, Forgotten and Changing Passwords

How to change your password if necessary

Aron Washer avatar
Written by Aron Washer
Updated over a year ago

Lost or Forgotten

Have you forgotten your password? It's very simple to change it:

  1. Click on "Forgot your password".

  2. Follow the on-screen prompts.

You can also follow the steps in these videos for the apps and the Web Portal.

Afterwards, you may wish to consider changing your password to something more memorable, using the steps below:

Changing your password

  1. Open "User Settings".

  2. Click on user that you wish to update.

  3. Enter the "Existing Password"(this is password of the user currently logged in).

  4. Add the "New Password".

  5. Confirm it with "Retype Password".

  6. Click Save.

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