This article refers to your Gas Engineer Software subscription. Looking to export/download invoices you've sent to your customers? Click here.
There are three different ways to update your Gas Engineer Software payment method. We'll start with the easiest:
1. Through the web portal
Log in to the website, click on your name in the top-right corner, and then "Manage Subscription".
In the top section, you have some details about your current subscription. Click the "Manage Subscription" button on the right-hand side.
You should now see a pop-up like the one below. To update your payment details, click on "Payment Methods" and add a new credit card or direct debit.
2. Call support
Alternatively, we can update your card details over the phone. We will ask for your email address to find you on the system, so please have this information to hand.
You can call us on: 📞020 7129 7058
3. Via a secure link
Lastly, we can send you an email with a secure link to allow you to update your card details.
You can request this link by:
📧 Emailing us at support@swfy.co.uk
📞 Calling us on 020 7129 7058
💻 Messaging us through the software itself (click on the little speech bubble in the bottom right).
How to download your invoices
To download your payment invoices for Gas Engineer Software, head to the web portal. Here's what to do next:
Find the "Manage Subscription" page under your name. You can also click here.
Click "Manage Subscription" on the right-hand side of your company overview.
A pop-up will appear on screen. Select "Billing History", and you will see a list of all your past invoices from us. Select "Download" next to any of these invoices that you require.
If you have any questions, please get in touch. We are more than happy to help you!