We understand that there are cases where you may wish to cancel your subscription to Gas Engineer Software, and like with everything else, we want to make this as quick and easy as possible for you.

To cancel your subscription, you need to log into our web portal and go to your Gas Engineer Software Subscription Details settings:

Select "Manage Subscription, Payment Details and View Invoices":

Select the tab at the top, which will display your GES plan, the amount of licenses you have, and the amount you are paying per month:

Select "Cancel Subscription":

Confirm the cancellation on the next screen to cancel your subscription. We always welcome feedback regarding the software, so if there is a specific reason why you've decided to leave, please let us know - especially if there's something we could've done better!

If you have set up a direct debit payment with us, or need any help with this process, please get in touch with us via these contact details:

📧 Email us at support@swfy.co.uk

📞 Call us on 020 7129 7058

💻 Message us through the software itself

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