Help & Support

The Sync Centre can help you work through any syncing issues quickly on-site, here's a quick guide on how to use it.

How to use the Sync Centre

We've done our best to make signing up an easy and painless process, but if you need a little help, here's a detailed guide.

How to Sign Up for the Software

See our Status Page for an update on any maintenance or issues.

What is the current Status of Gas Engineer Software?

How to Contact Us

How to use the software on multiple devices.

Can I use the software on multiple devices?

A short overview of devices which can support GES.

Which devices does Gas Engineer Software support?

Advice on how to sync your app and when you might need to sync your app.

How can I sync the software?

Useful information on GDPR legislation and our GDPR compliance status.

GDPR Information

If you have any concerns about the safety of your data, hopefully this information will reassure you.

How Safe is My Data?

Please contact Support first if you are unsure about your data status, as uninstalling the app could result in data loss.

Reinstalling The App

A guide to our pricing and our subscription plans.

How Much Does It Cost?

Having troubles viewing PDFs from your Chrome Browser?

PDF is not displaying

You may occasionally encounter a problem with your emails - here's some helpful advice.

Why Hasn’t My Email Sent / Arrived?

Terms and Conditions: Gas Rate Calculator by Software Works For You

How Do I Print From the App?

Both the boiler serial and Gas Council numbers will be saved onto the software, but finding them will depend on your device.

Where can I see the Boiler Serial and Gas Council Numbers?

Aron Washer

Shervin Mohajeri

Our Blog

Contact Us

Status Page

Find answers and get help from Intercom Support and Community Experts

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